Dragon sizes: our mistake!!

We have a confession to make. We’ve made a mistake when we originally published the sizes of our Dragons. And a very dumb mistake indeed. But we want to assure our clients that it was unintentional and that we are prepared to do everything to make it right!

We’ve indicated that the Dragons are available in 2 sizes: 9.5 and 15 cm measured from toes to withers. While in fact it’s NOT from toes to withers but to the top of the head in an upright position.

The correct height from toes to withers is:

Small Dragon: 7 cm
Large Dragon: 11.5 cm

Correct length:

Small Dragon: 26.5 cm
Large Dragon: 43.5 cm

Wingspan:

Small Dragon: 24 cm
Large Dragon: 40 cm

On the upside, the dragon on the photos is a small one, and it is indeed the actual size, while the large dragon is significantly larger.  See the pic.

I cannot stress enough how sorry we are to misinform you. Therefor if any of our clients who already ordered a dragon is unhappy with this measurements, we are offering full refund, no questions asked. Maintaining the trust of our clients is the top priority for us. We try very hard to stay on top of things but idiotic mistakes, as you can see, still happen.

For those of you who are prepared to bear with us, the works on the Dragon dolls are underway and on schedule. Please let us know what you think.

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Rabbits and Rus Toys

We’ve just expanded the options for custom Rabbits and Russian Toy Terriers:

-You can now order a brown Rabbit in addition to white, black and gray.  Pink eyes also were introduced a few weeks ago.

-There’s now an option to order a Rus Toy Terrier with regular tail (previously it was only available with docked tail).

Both features were requested and long overdue. Hope you all are have a great weekend!

Cheers!

P.S.
Long tail is only available for Rus Toys of 6 cm and higher. 5 cm dogs are too small for a tail of this sort, tiniest parts at the tip would be impossible to print.

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Updates!

Hey there, everyone! We hope you had a great weekend!

We’ve just made a few small, but important changes throughout the site. The most important of which is the PRICELIST which is now available in the main menu. You’ll find there all the prices for all the pets we have.  All in one place — something we should have done a long time ago.

If you look inside most of the sections you’ll find that they are more neatly arranged now. Especially you may want to check our VIDEO section.

All this alone with the ordering forms which are now embedded and with the new ONLINE SHOP engine make a huge difference!

We always welcome your suggestions on how to make the site more comfortable for our users!

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New dolls in the Shop

We’ve just added  about a dozen new dolls to our ONLINE SHOP  It takes several month to make a custom doll, while read-made dolls are shipped within 2 or 3 days.

Some of your clients might be wondering, how come we add dolls to the store while some of our custom dolls still get delayed on occasion. The thing is that this are parallel production processes, and custom dolls are our priority. In fact many of this dolls were in our vault for several months, we simply didn’t have time to put them on sale.

Hopefully with the new Online Shop engine it gonna get easier and faster.

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